Personal Information Protection

bd111 det Privacy Policy

This policy clearly explains how bd111 det collects, uses, stores, and protects your personal information. Please read it carefully before creating an account or using any service on the platform.

Last Updated: January 2025

1 Introduction and Scope

This privacy policy applies to all users of the bd111 det platform. When you visit our website, open an account, or use any of our services, you are considered to have accepted the terms of this policy.

bd111 det places the highest importance on user privacy. We commit that your personal information will be used only for the purposes described in this policy and will not be disclosed to third parties without authorisation.

To learn about the general terms of use for the platform, please read the Terms and Conditions page, which contains detailed guidelines on using our services.


2 What Information We Collect

bd111 det collects user information in various ways. The types of information collected are listed below by category:

2.1 Registration and Identity Information

Information you provide when opening an account:

  • Full name
  • Date of birth (for age verification — confirming 21+ age)
  • Mobile number and email address
  • National ID card or passport number (when identity verification is required)
  • Bank account or mobile banking details (bKash, Nagad, Rocket, Upay — for transactions only)

2.2 Usage Information

Information collected automatically when you use our platform:

  • IP address and device identifier information
  • Browser type and operating system
  • Time of access to the platform and session duration
  • A list of pages you have visited
  • Gaming history, betting records, and transaction information

2.3 Cookies and Tracking Technologies

Cookies are used on the bd111 det website. These cookies help keep your session active, improve platform functionality, and remember your preferences. You can control cookies from your browser settings if you wish, though this may limit the functionality of some services.


3 Purpose of Using Information

The information we collect is used for the following purposes:

3.1 Account Management and Verification

We use your information to create and manage your account, verify your identity, and confirm the 21+ age requirement. This is essential for maintaining a secure environment.

3.2 Processing Financial Transactions

Your mobile banking or bank account details are required to complete deposit and withdrawal processes. This information is used solely to complete transactions and is stored securely.

3.3 Providing Customer Support

Our support team is given access to your account information to resolve your complaints or queries and to provide assistance via live chat or email.

3.4 Security and Fraud Prevention

We monitor user activity to detect suspicious behaviour and ensure platform security. This information helps prevent multiple accounts and fraud.

3.5 Service Improvement and Personalisation

By analysing your gaming habits and preferences, we make your experience more relevant. This includes relevant bonus offers, game suggestions, and notifications.


4 Information Storage and Protection

4.1 Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary after closure to meet applicable legal and regulatory requirements. Financial transaction records are required to be retained for a specifically defined period.

4.2 Technical Security Measures

bd111 det uses industry-standard technology to protect user information:

  • Data transmission is secured through SSL (Secure Socket Layer) encryption.
  • Passwords are stored in encrypted form — they can never be read directly.
  • Firewalls and security protocols are used to prevent unauthorised access to servers and databases.
  • Vulnerabilities are identified and addressed through regular security testing and audits.
Important: The security of your account is partly your own responsibility. Never share your username and password with anyone, and always log out after logging in from an unfamiliar device.

5 Sharing Information with Third Parties

5.1 Permitted Sharing Situations

bd111 det never sells your personal information. However, information may be shared with third parties in the following situations:

  • Payment Processors: The necessary information is provided to the relevant institutions to complete transactions for bKash, Nagad, Rocket, Upay, and bank transfers.
  • Technology Service Providers: Technology partners used to operate the platform may have access to operational information.
  • Legal Obligations: Information may be disclosed to authorities under a court order or a proper legal process.
  • Fraud Prevention: Relevant information may be shared with industry security organisations for protective purposes.

5.2 Third-Party Responsibilities

Every third party we work with is contractually bound to comply with our privacy standards. They may use the information only for the specified purpose.


6 User Rights

Every user registered on the bd111 det platform has the following rights:

6.1 Right to Access Information

You may request a copy of the information we hold about you at any time. This request can be made through the support team.

6.2 Right to Correct Information

If there is any incorrect or outdated information in your account, you may request that it be corrected. Keeping your information accurate is important for the security of your account.

6.3 Right to Close Your Account

You may request the permanent closure of your account at any time. Even after closure, some information may be retained for a defined period under legal obligations. Detailed information about self-exclusion and account breaks is available on the Responsible Gaming guidelines page.

6.4 Right to Withdraw from Marketing Communications

If you do not wish to receive promotional emails or messages, you can stop them by clicking the "Unsubscribe" link at the bottom of any message or by informing the support team.


7 Protection of Minors

bd111 det provides services only to individuals aged 21 or older. We do not intentionally collect any information from minors. If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.

Parents are requested to monitor their children's internet use and to notify our support team immediately if they have any concerns.


8 Links to External Websites

The bd111 det platform may sometimes contain links to third-party websites. We are not responsible for the privacy policies of these external sites. We recommend that you read the privacy policy of any external site before visiting it.


9 Changes to the Policy

bd111 det reserves the right to change and update this privacy policy as needed. If any significant changes are made, we will notify you via your registered email or through the platform. The "Last Updated" date shown at the top of this page indicates the time of the most recent change.

Continuing to use the platform after changes are published will be taken as your acceptance of the new policy. If you have any questions about this, please see our FAQ section, where answers to common questions are compiled.


10 Applicable Law and Jurisdiction

This privacy policy is governed by applicable law. Any disputes relating to this policy will be resolved through the relevant judicial authority.

To learn more about the other terms of using bd111 det's services, please visit the About Us page.

Privacy Contact

If you have any questions or requests regarding this policy, please contact our support team — assistance in Bengali is available 24/7 via live chat and email.

[email protected]